The hours leading up to the facial were uneventful, with Kayla periodically updating us on her excitement and nervousness. When the time finally arrived, she headed to the treatment room, and we went back to our workstations. A few hours later, she emerged with a huge smile on her face, looking...different. Her skin was glowing, and her complexion seemed more even than I had ever seen before. It was then that she exclaimed, "I got a huge facial!" The room fell silent as we all stared in awe at her transformed appearance.